Refund policy

Return and Exchange

We want you — and your dog — to absolutely love your Settle Pet bed.

Every order comes with a 30-Day Free Return and Exchange Policy, so your purchase is completely risk-free.

• If for any reason you’re not satisfied within 30 days of receiving your order, just contact our Customer Care team — we’ll provide a prepaid return shipping label at no cost to you and issue a full refund once the item is received.
• If you prefer an exchange for a different size or color, we’ll be happy to arrange that instead.

To qualify for a return or exchange, items must be clean, in good condition, and free from damage or stains, and include all original packaging materials.

To start your return or exchange, please visit our Contact Us page — our team will be happy to help.

Refund

Refunds will be made to the original payment method and processed within 8 business days after we receive the returned item. You will be refunded the purchase price plus any applicable sales tax.

Quality Issue

If you experience any quality issues with your purchase, we’re here to help. You can return or exchange the item at no cost. Please go to Contact Us page and contact our Customer Care team, and we’ll assist you promptly.